The centres we operate for playing, working and socialising are increasingly more energy efficient, low-emission, sustainably sourced and recycling-oriented places.


of centres now have solar array installations


of waste was diverted from landfill to recycling


of centres using energy efficient Pins on Strings


reduction in emissions intensity ratio (Scope 1 and 2) for our centres since 2017


our energy intensity ratio for Scope 1 and 2 emissions

Supports strategic objectives

Actively refurbishing our assets

Development of new centres and acquisitions

Leveraging our indoor leisure experience

Our strategy

Creating value for






Partners and suppliers

Our business model

Helps mitigate principal risks


Climate change

Contributing towards the SDGs

Our targets

To support our move towards net zero we have set the following short-term utility targets:


of the electricity we purchase to come from renewable sources by the end of FY2023


of our electricity to be generated from onsite renewables by the end of FY2023


of waste generated to be recycled with 100 per cent diversion from landfill by 2025


Climate change

We understand that climate change is likely to impact our business in a number of ways. We welcome the framework and recommendations from the TCFD which are designed to improve and increase corporate reporting of climate-related information.


Greenhouse gas emissions

We are committed to reducing our Scope 1 and 2 GHG emissions intensity ratio, from a base year of FY2019, by 46 per cent by FY2025 and to begin measuring our Scope 3 emissions for FY2023. This will help us to identify a net zero target which will be outlined in our FY2023 Annual Report.


Energy efficiency

Our action plan for reducing the environmental impact of our business includes increasing onsite generation of renewable electricity and driving energy use efficiency through our business. To reduce our usage, we are:

  • Driving behaviour change within our teams to reduce electricity usage
  • Continuing to roll out more energy efficient air handling plant to replace old technology plant
  • Maintaining our focus with quarterly Corporate Responsibility Steering Group meetings
  • Installing more solar panels on centre roofs with a further ten planned for FY2023

Our total electricity and gas usage

Electricity (kWh)

Gas (kWh)

Waste management and recycling

Recycling the waste we produce is part of our commitment to mitigate against the environmental impacts of our operations. In FY2017 we recycled 65.8 per cent of our waste and this has increased to 77.7 per cent for FY2022. All of our waste is 100 per cent diverted from landfill.

Our performance in waste reduction and recycling has been enhanced by behaviour changing incentives including aligning waste management to team members’ bonus allocations. The initiatives have supported an excellent performance with nine centres recycling over 85 per cent of all waste produced; we are now looking to replicate this level of commitment across our estate. On average 77.7 per cent of our waste in FY2022 was recycled compared to 71.6 per cent in FY2021.

Waste volumes were impacted by the COVID-19 lockdown for FY2020 and FY2021.

Recycling percentage