We bring friends and families together in our welcoming centres where we prioritise health and safety, a responsible approach to eating and drinking, accessibility to all, and positive local community relations.


Supports strategic objectives

Driving like-for-like revenue growth

An active refurbishment programme

Focusing on our people

Leveraging our indoor leisure experience

Our strategy


Creating value for

Customers

People

Communities

Investors

Our business model


Helps mitigate principal risks

Food safety

Compliance


Contributing towards the SDGs


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Health and safety

There is nothing more important to us than the health and safety of our teams, customers and anyone visiting our centres. We comply with all safety legislation and act on all reported incidents. 

We have continued to follow COVID-secure operating protocols, implementing comprehensive risk assessments and new safety innovations, including significant investment in lane seating dividers.

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Responsible food and beverage

We continue to work with our suppliers to reduce the salt and sugar content of the food and beverages we offer. 

We have strict protocols in place to mitigate the risk of food allergy, contamination and preparation-related incidents. These include robust policies, transparent communication, close management of long-term partnerships with established suppliers and regular team training.

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Accessibility, wellbeing and community relations

Bowling and mini-golf are fun, active, inclusive and sociable activities that enable families and friends to spend quality time together, contributing to their overall wellbeing. The COVID-19 pandemic has highlighted the importance of these types of social activities, where people can enjoy some escapism and enjoy themselves. We work hard to ensure that our centres are welcoming, and accessible to all people in our communities. We aim to keep our activities as affordable as possible and offer concessionary discounts to different user groups through our local community engagement and outreach.